SABOR A MUNDO, LDA strongly believes in transparency, confidentiality protection, and security of your personal data. This document is designated as our "Privacy Policy" and describes how we treat and use the personal data we collect and receive about you. The processing of personal data carried out by SABOR A MUNDO, LDA is carried out in strict compliance with applicable legislation in this area, namely Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (GDPR) and other legislation that regulates the GDPR.
- Who is responsible for processing your personal data
If you need help regarding our Privacy Policy or have any questions about it, you can contact our Data Protection Officer, whose contacts are:
SABOR A MUNDO, LDA
Data Protection Officer
Rua Quinta dos Álamos,
nº8 e 8A
2625-577 Vialonga - Portugal
Email:
Phone: +351 938 468 925
(available Monday to Friday, from 9 am to 1 pm – 2 pm to 6 pm).
If you are dissatisfied with any aspect regarding how we collect or use your personal data, we would like you to communicate with us. You can contact us through the above information.
2. What are your right
- Right to be informed -receive clear, transparent, and easily understandable information about how we process your personal data as well as what your rights are. That is why we provide you with information about your personal data in the Privacy Policy.
- Right of access - access the personal data that concern you (in case we process them) at any time. The aim is for you to be aware and able to verify that we are using your personal data in accordance with the legal regime for the protection of personal data.
- Right to rectification and amendment - correct your personal data if it is incorrect or incomplete.
- Right to erasure - allows you to request the deletion or removal of your personal data when there is no compelling reason for us to continue using it. SABOR A MUNDO, LDA may have the right or obligation to retain information, such as when it is subject to a legal obligation or has another valid reason to retain it.
- Right to restrict processing in certain situations - you have the right to “block” or suppress the continued use of your information. When processing is restricted, we can still retain your information, but we cannot continue to use it. We maintain lists of people who have requested that the continued use of their personal data be “blocked” to ensure that the limitation is respected in the future.
- Right to data portability - obtain a copy of some of the personal data about you that we hold and transmit it to another data controller.
- Right to object – object to certain types of processing, including processing for direct marketing purposes (which we only do with your consent).
3. Who We Are
SABOR A MUNDO, LDA, registered at the Commercial Registry Office of Odivelas with the unique registration number and corporate number 19105/2005-02-04, headquartered at Rua Quinta dos Álamos, n.º 8 e 8.ª 2625-577 Vialonga – Portugal.
In the terms described above, SABOR A MUNDO, LDA is the entity responsible for processing your personal data.
- How to contact us
We may contact you through one or more of the following communication channels: telephone, postal mail, email, text message (SMS), instant message, or other electronic means.
- What we know about you
The types of personal data we process may include the following elements:
Name; Contact details, including email data, phone numbers, and delivery/shipping addresses; Age or date of birth; Tax identification number (TIN).
- How we know about you
What we know about you was provided by you when you first contacted us through one of our business channels. You can provide us with personal data at various times and through various communication channels, including telephone, email, e-commerce website www.saboramundo.pt order notes made at the store counter, internet page forms, and social media, text message, postal letter, for example, when:
- You request information about, or propose to contract, one of our products or services;
- You register on our e-commerce website www.saboramundo.pt;
- You participate in any marketing disclosure or questionnaire from SABOR A MUNDO, LDA;
- You make a complaint.
- If you make a reservation.
- Why do we need your personal data
- Process your online orders;
- Provide you with the information, products, and services you request from us;
- Manage our relationship with you as long as you are our customer or potential customer and to communicate with you;
- Verify the instructions
- Analyze, evaluate, and improve our services to customers and potential customers;
- Investigate any complaints you may make;
- Provide evidence in any litigation or potential litigation;
- Provide you with marketing information if you have given us your consent to direct marketing actions;
- Send you notifications about changes to our products and services;
- Train our employees;
- Monitor the quality of our insurance products and services;
- Ensure that the contents of our website are presented in the most effective way for you and your device;
- Aggregate them anonymously with other data for analysis and data communication purposes.
- How we protect your personal data
The security and confidentiality of your personal data are extremely important to us. We have implemented technical, administrative, and physical security measures to:
- Protect your personal data against unauthorized access and misuse;
- Protect our IT systems and information;
- Ensure that we are able to restore your data when data have been corrupted or lost in a disaster recovery situation.
Where appropriate, we use encryption or other security measures that we consider appropriate to protect your personal data. Data collection and processing take place securely and prevent their loss or manipulation. All data will be entered into a Secure Server (128-bit SSL) that encrypts/codes them (transforms them into code). You can verify that your browser is secure if the padlock symbol appears or if the address starts with https instead of http. We also regularly review our security procedures to determine if more current methods and appropriate new technologies are necessary. However, despite our reasonable efforts, no security measure is always perfect or impenetrable.
- Direct marketing
We offer you the opportunity to receive marketing communications from us related to products, special offers, or services that we believe may be of interest to you. We send direct marketing communications by email if we have your email address, but we may contact you through other means if you have given us your consent to promote our offers through those means. If you wish to stop receiving our marketing communications, we provide simple ways to do so. Whenever you receive a direct marketing communication, you will be informed about how to unsubscribe. You can also select the "unsubscribe" option in any marketing email we send you, or you can send an email to
- How long will we keep your data?
It is natural that we need to keep your information throughout the duration of our relationship with you and possibly beyond that point in order to comply with all applicable laws and privacy legislation to which we are subject. More information can be provided upon written request. We securely and protectedly destroy data that we no longer need to keep us compliant with the deadlines set out in our policies. When we continue to use data for statistical or research purposes, we ensure that the data are treated anonymously so that you cannot be identified by them or through them under any circumstances.
- How will you know if we change this privacy policy?
We may change this Privacy Policy at any time. If we make any material changes to how we collect your personal data or how we use it, we will prominently post notice of the changes on our website covered by this Privacy Policy.
- Applicable law
This Privacy Policy is governed by Portuguese law.
- Cookies
On our website, information may be collected through cookies. Cookies are small software tags that are placed on the user's computer, phone, or tablet that facilitate communication and interaction with the website. Our website uses cookies to provide a good internet browsing experience and to improve the performance of the website's features. This section on our Privacy Policy contains clear and comprehensive information about the cookies we use and the purpose of their use.
Consent for Cookies:
Cookies will only be set on your computer, phone, or tablet after your consent. By continuing to browse our website – except for viewing our Privacy Policy and Terms and Conditions – after the cookie banner is displayed on the homepage, you consent to the settings on your device as described in this policy. You should not use our website if you do not want to have cookies associated with your computer, phone, or tablet. Even if you initially agree to our cookies, you can block or delete cookies at any time from your browser settings. Please note that without cookies, you will not have access to various features of our website that make the web experience more enjoyable and that some of our services may not work correctly.
How to manage Cookies:
You can modify your cookie settings in your internet browser. For example, you can block cookies, in whole or in part, by activating them in your browser settings. As a rule, you can find these settings in the "options" or "preferences" menu of your internet browser.
The following links may be useful for this purpose:
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647 Firefox: http://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
Internet Explorer: visit http://support.microsoft.com and type “cookies” in the search function
Safari: visit http://www.apple.com/support/ and type “cookies” in the search function
Types of Cookies
Cookies can be “session” or permanent, and at the same time, third-party or company-owned. Below we explain what these terms mean so that you can better understand the type of cookies we use and why.
Session Cookies:
Session cookies allow you to be recognized during your visit to the website so that any changes to your selections are constant as long as you remain on the website. These cookies allow you to navigate through various pages without having to authenticate or reprocess each new area you visit. Session cookies are temporary and expire when you close the browser or when you leave the website.
Permanent Cookies:
Permanent cookies remain on your computer after the end of your browser session and allow your preferences or user actions to be remembered when you revisit the website.
Third-party cookies:
Third-party cookies are cookies stored on other domains than SABOR A MUNDO, LDA. No third-party cookies will be placed on your computer phone or tablet during your visit to our website.
For more information about cookies, such as how to view which cookies are active at any given time, how to manage or delete them, visit www.allaboutcookies.org. If you want to opt out of having your data collected by Google Analytics on all websites, visit http://tools.google.com/dlpage/gaoptout.
